UX Research Mentors: RI.SE
School: Changemaker Education
Program: Experience Design
Project: UX Design
Date: November 2023
Duration: Three weeks
Language: Swedish, English.
Skills, tools & Methods:
Double Diamond
HMW questions
Functions priority
User Flow
Lo-Fi
Mid-Fi
Hi-Fi
Mural
Figma
Throughout my time at Changemaker Education School, and with RISE (Research Institutes of Sweden) as a mentor, I had the privilege of collaborating with many passionate students. Together, we dedicated our efforts to addressing real-world challenges, grounded in comprehensive research within the healthcare field and medical society.
Tobias Lagerhem: (25) Tobias Lagerhem | LinkedIn
Felicia Colliander: linkedin.com/in/felicia-colliander-56b81b265
Hanin Faraj: https://www.linkedin.com/in/hanin-faraj
Lovisa Jernberg: lovisajernberg@gmail.com
Cuviva is a pioneering player in digital health and healthcare transformation. Their focus is committed to offering digitization for health care. Cuviva aims to improve the lives of this group by providing innovative solutions and enabling new approaches in healthcare.
Project Description:
Cuviva has tasked us with enhancing their app to streamline the daily workflows of doctors and nurses, empowering them to achieve their goals efficiently and address patient concerns promptly.
The primary objective is to create a user-friendly interface that supports healthcare professionals in navigating their tasks seamlessly. By optimizing the app's design and functionality, our aim is to provide a solution that enhances user experience and improved patient care. Through these improvements, we aspires to provide Cuviva with more effective responses to the needs of both medical professionals and their patients.
Double Diamond methos
We began by analyzing the current situation for the Cuviva app. By employing the Double Diamond method, we could start uncovering needs and defining problems, ensuring we followed the correct path to find the right solution and design things properly.
Needs and Pain points
After testing the old version with medical workers -our target group-. We discovered their needs: the design of the interface was messy and hard to use. This made users waste time and feel stressed. So, we decided to make a new design that's easier for both us and patients.
Interface Layout
Our project journey commenced with an innovative approach to home page design. Engaging in extensive ideation, we generated a multitude of ideas, refining them iteratively until we pinpointed the optimal solution to kickstart our design. Prioritizing functionalities became the next focus, ensuring a strategic alignment with user needs. Through continuous improvement, we fine-tuned our results, ensuring a seamless and user-centric home page that embodies both creativity and functionality.
Functions Priority:
Key Functions: (Most Important) The core functionality of our product revolves around two pivotal features. Foremost is the "Urgent Cases" function, designed to swiftly connect users with patients in dire need of immediate assistance. Equally vital is the "Action Button", allowing users to add cases seamlessly at any time and from any location within the app.
Less Important Functions:
Home Page Button: Streamlining access to urgent cases, the calendar, and other functions, this button ensures efficient navigation within the app.
Call Button: Facilitating easy communication with co-workers from any section of the app, this feature enhances collaboration.
Floating Button for Side Menu: A discreet yet convenient side menu houses less critical functions, maintaining a clutter-free interface.
Other Functions: The integrated calendar, positioned beneath urgent cases on the home page, offers a user-friendly experience. Users can effortlessly scroll through days, and upon selection, a detailed schedule with commitments unfolds in a downward-scrolling menu. This intuitive design enhances usability and accessibility.
Low to High Fidelity Interface:
Our product's evolution from low to mid to high fidelity reflects a meticulous refinement process. Starting with foundational concepts in low fidelity, we progressed to mid fidelity, enhancing details based on user feedback. The journey culminated in high fidelity, showcasing polished interfaces and a seamless user experience. This iterative approach ensures our product aligns precisely with user expectations and industry standards.
With the successful delivery of the Cuviva app, we transitioned seamlessly into the testing phase to refine and elevate its performance. Rigorous testing allows us to identify and address any potential issues, ensuring a seamless user experience. This iterative process emphasizes our commitment to delivering a high-quality and user-centric product that aligns perfectly with Cuviva's vision for innovative healthcare solutions.
